The answer is the loss of Boeing confidence on new technology as it has proven to be a risky business to buy a new Boeing technology as found in the 737 MAX since its two crashes.
Only 309 777X orders demonstrate this fallen confidence since no new orders have been placed recently. But the hope remains that after successful fight testing and entry into service that will change if Boeing can win back customer confidence it had lost during the 737 Max debacle. The order backlash is comprised of loss of customer confidence and a tighter financial economy existed back when it was first announced. Below are Boeing objectives:
- Error-free testing of major systems advanced on the 777X in 2020
- Successful entry into service during the first 18 months through 2021
- Customer success with 777X Family of aircraft
- The Max crash "recovers" by "big" steps taken by Boeing
- Finally, the 777X storms the market, by selling another 300 aircraft after entry into service through 2022.