A long time ago passengers were considered an infinite
supply without limits to airline growth. It was just a matter of time before
passenger demand pushed airplane supply forward. However, the passenger supply
has a limit and it now demands its participation in whole scheme of things. The
“industry” somehow knows what’s best for its passengers when presenting its
profit making plans. It has failed to recognize passengers have a dog in this
fight.
Once again pitch is mentioned as the battle line between the
Airline and its potential customers. The airline sets a pitch standard thus
forcing its configuration by seat count scheme giving the passenger little to squawk
about, because they want a cheap ticket. The airlines produce supply by seat
count and the passenger demands a low seat price. Everyone is happy? That is
how supply and demand is not supposed to work. Passengers should cause a demand
for a supply of tickets which competition is built upon. However, it won’t work
that way if airlines are seeking a profit solution over the backs of its
customers, as it approaches the 30” pitch line in the sand.
An old sentiment arose with the three class configuration.
Economy paid for the flight, first class gave the trip its profits and Business
class was a bonus to the airline. Essentially, First class seats were for
stockholders and the like. When operational and fuel costs rose, the number of
economy seats had to increase much to the delight of low fare paying travel addicts.
The squeeze towards 17” wide seats with a 30” pitch arose to pay for the costs
of current single aisle routes in play.
A new conundrum has arrived. What happens when you don’t
have a first class or even a business class on a LCC operation like Ryan Air?
How does a profit arrive at a destination when everything is an economy seat? Ryan Air has opted for ancillary profit
centers which won’t fly, as one solution for its lack of high end ticket
prices. It will simply make the equivalent first class revenue replaced by its
other ancillary products it will be offering.
The case in point, is every terminal has a seating area near
the gate before boarding. The long waiting passengers are in an anxious
situation and going to a restaurant or shop causes additional tension as a passenger
is always listening, watching and rushing to get back to their terminal
boarding area seat. A proposal is offering gate kiosks for passenger snacks,
meals, and other services for the trip. Everyone forgets something and it’s too
far or risky to walk for trip supplies. Have a credit card, the airline has a
machine or place to spend your slippery money.
You could be renting a car for your destination from the Airline
So what’s an airline to do when it has only economy seats at
$99 each? The 8 or so First or Business class seats costs four times the
economy class seats. If economy class is around $99, then the up class seat will
be around $400. Times that number by 8 and the airline must find another $3,200
in revenue for the flight. The first class space could hold about 12 economy
seats and add a stretch of several more rows in the back and viola the airline
has about 20 additional economy seats at $99 each. Now the airline only has to
make another $1,200 dollars with its terminal point of sale machines. With two
hundred single aisle customers in waiting with carry on under tow, it would only take about
a $6 transaction from each customer buying snacks, food or even a motel room/car
rental before loading. Having a credit card spends money fast and it would be
common for a $40 dollar run up before boarding with all kinds of Airline add-ons
available. No First class seats profit no problem. The culture is changing.